Just wanted to let you know how very pleased I am with the repair you did on my chimes. It is very rare in this day and age to find someone who says they offer a lifetime guarantee and actually mean it. My chimes were very old and you sent them back to me looking like new. I know I will enjoy them for many more years and you can be sure that I will send warm thoughts your way each time I hear their melody!
Thank you so very much from a grateful gardener in Colorado!
Betsy

I simply love your product, I am spreading the word in florida... These are great gifts. I received one for Christmas and now I have ordered twice. Thanks for responding and you will get more orders from me.
A very satisfied customer... Kathy

Thank you for the incredible and prompt service with my order. The special attention and LOVE you put into packing and shipping to accommodate my special request was noticed and very much appreciated. The fact that you also include a hand signed business card is a wonderful personal touch. I am completely satisfied with my experience shopping at FernsGarden.com. If I ever come to your area, I will make a point of stopping by to shop and to give you a hug, you deserve it.
Again, Thank you very much !
Sincerely, Brian from Seattle

Thank you so much for the wonderful customer service!! Our order arrived yesterday with plenty of time for Christmas :)
Yvonne

THANK YOU SO MUCH for Max's courteous service over the phone and the quick sending of the gift certificate I had ordered! It arrived this morning, December 11, well in time for my giving it on Monday.
I have been in your store a number of times and always enjoy shopping there.
Thank you also for your ethical business practices when it comes to dealing w/globalization and the fair-traded imported items.
Sharon

I just want to say a tearful thank you. I have ordered several of the ladybug windchimes and ladybug windchime necklaces in memory of my daugther who passed away. These chimes are the perfect gift to honor her. I cannot thank you enough for the beautiful work you do.
Kasey

I've missed my Jacob's wind chimes... got lost in a move last year... since 1990 your chimes have been an important part of my life... glad to have found you! Be well, Jean

Thank you so very much. The chime arrived on schedule, and my wife is thrilled with it. My co-worker (Joy) is related to you, and turned me on to your web site, after I mentioned the beautiful chimes I had seen at Descanso Gardens and wished I had purchased one. Thanks again. HBC

Just wanted to send a sincere note of thanks for the safe delivery of my beautiful purchases from Fern's. They arrived perfectly & I thank you for your great packing job. Thanks again for shipping... my husband also thanks you :) We love our items & proudly have them in our front yard for all of my neighbors to enjoy as much as we do... they are awesome. I'll be visiting my son in CA again in April & hope to stop by to see what else I can find. THANKS SO VERY MUCH FOR YOUR SUPERB SERVICE & awesome products!!
Best Wishes from WI
Eileen

Hello, I received my wall pocket the other day and I can't tell you how beautiful it is! I have it on a wall with a small flower arrangement and I smile every time I walk by. Thank you so much. I will be back to buy gifts for friends and family. You do wonderful work.
Mary Kay

I can not tell you what joy these windchimes have given me in the 17+ years they have hung outside my back door. They are the only windchimes I have ever liked at all, let alone loved! Thank you very much.
Julie in Dallas

Got my order in today. All I can say is WOW! The bracelet fits nicely, very soft leather and the peace symbol stands out nicely. A great way to show how I feel about issues of today. Thanks for the prompt, friendly service.
Peace, Ken

My Little Piper chimes arrived today. I am delighted with the kind and efficient way my order was handled. Blessings to you and yours and it is so wonderful to find a product that comes from the United States of America.
Sincerely, June

I received my package yesterday and let me share with you how pleased I am ;)
Not only did you package my plaque with bubble wrap, tape and the best caution, but the packaging was pretty and stylish! I am so happy with my heart car wind chime and my plaque. My fiancee was equally impressed and the next time we are out in Long beach we are stopping by your store. Thank you for spreading joy ;)

My boyfriend has always loved chimes. His home is up on a hilltop and had 25 chimes at one time. I bought one of your chime necklaces years ago at a quaint shop in South Pasadena. When the necklace would chime it would remind me of him. "Someday" if we ever get married (we are 58 and 69 yrs old) my dream is to give each guest in the church a chime pin or necklace from your company. When we finally say "I Do" I want everyone in the church to sound their chimes in celebration!

I just wanted to let you know how much I love the car chimes and not only are they wonderful gifts, but the recipients are thrilled with them as well. I recently gave a co-worker the Hamsa car chimes and she loves them so much that she wrote me a long, beautiful thank you note. She felt it was the perfect gift at the perfect time. Thank you Jacob, for making such beautiful music.

Thank you for shipping this so quickly! This is the second time I've ordered from you in the past year and have always been so pleased with the service and product!

As a librarian, how I love wearing your necklaces. In my relative quiet atmosphere, I love whisking by a table of someone deep in thought and they hear its lilting sound and smile not knowing where the sound came from. Ah magic!

I recently purchased one of your turtle Car Charms while on vacation in Hawaii. I had never seen them anywhere before and I wanted to tell you that I love it. I've hung it in my car and whenever I turn a corner, the sound that it emits is lovely. Thank you so much for making my driving experience now — a pleasure.

Congratulations on supporting the American Artisan! My girlfriend and I visited your store on Sunday and spent a long time enjoying the variety of possible gifts for ourselves and others. I am a third generation Arizonan (Sedona was my great grandmother) and now live in Hermosa Beach — but I truly felt back at home in your artistic sanctuary and appreciated the personal customer service. God bless you.

I recently ordered seven car chimes, and even though I live in Alaska, they came so quick in the mail... Thank you so much! I bought a chime for all my girlfriends and family because I love what the chime does for me when I'm in the car. More often than not I'll turn off the radio just to listen, and going down our bumpy dirt road to home is a joy now. The chime keeps me present and happy, which is so hard to do when driving amidst the road maniacs around here. I even came up with a little rhyme:
If you will take the time
to listen to the chime,
you will begin to see
your mind is easy and free.

I received Jacob's Waterfall wind chimes just in time for the few days of spring in Maryland, when I can open all the windows and enjoy the warm breeze, listening to the waterfall chimes....they're so beautiful! Thank you so much!

We'd like to say thank you for restoring our chimes so beautifully. They look as good as the day we brought them home nearly 10 years ago. I am sitting outside now writing this message and I can hear both my Grandfather chime and my Waterfall chime. They are truly beautiful. I don't think there's a better investment in a peaceful place than one of your chimes.

I purchased one angel car chime for my oldest brother who has an inoperable brain tumor. He was touched. I decided myself, my 4 sisters and another brother should have the same charm for good luck but could only locate 4 in my area. So my sister found your website for me and I'm happy she did!

Hi there — I got my lovely suncatchers — thank you!  They add so much to my home.  Glad I found you!

I have received the delivery this afternoon.  My items are beautiful!  Thank you for such prompt service.

I ordered a couple of things from your site, I was happy at how fast they arrived. Thanks

That's terrific...what customer service! Thanks so much...everyone I see loves these items. I will point them to you. Thanks

Thank you for your promptness in shipping out my order. It arrived today, and I am thrilled. Thank you also, for providing this service. I love the car chimes, and you are the only place that I have found them. Thank you very much.

I received my order the other day and I am so pleased with it. I just love wind chimes. I ordered a set of the mini ones that go in a plant. They are so cute! I think everyone should have at least one set of wind chimes. Me, personally, I have about 10 sets. I am sure you will be hearing from me again soon. Thank you.

Hi. Received the shipment of the Cathedral Chimes Tuesday. Thank you Very Much for your prompt response to my online order. As a satisfied customer, I will be back again. Thanks.

I was amazed to see my order arrive at my door the NEXT DAY! Wow! How great. I was given the angel chime for my car about 3 months ago from my secret prayer pal at church. They have been such a blessing to me...every time I hear them softly chime, it makes me remember someone is praying for me and also, a sense of God's peace comes over me. So, thank you. You will be blessing others with them soon! God Bless

I love your site and wish I could visit your store. It looks like some place I could wonder around in for hours!

I'm so glad you have a web page. Last time I visited your shop you didn't have one up and running...of course that was a while ago. I don't get back to Los Alamitos as often as I would like, so the web page is a great alternative.

Just to let you know that the order arrived safely today, thank you. We bought one of the chimes whilst we were on holiday in California earlier this year and when we arrived home, wished we had bought extras as presents for our family. Thanks to the wonders of the Internet, we've been able to do so! Many thanks for your efficient service and all good wishes to you and everyone at Fernsgarden.

I am writing in gratitude and excitement that I was able to find you on my search for Peacecraft. I received a beautiful peace crane from my sister in Colorado on my birthday this past May. With recent events and prayerful hopes for peace on earth.........I have been finding much comfort in that little crane full of much love and innocence.

Received the butterfly door chime. I love it!!! Thank you

Hi! Thanks for being there. I LOVE your musical chimes.

Elise, thank you very much! I suspect you're an angel ;) Happy Holidays!

To the Very Nice Lady Attending the Store this morning: A sincere Thank You from the couple whom you helped and even went the extra mile for us in finding the store "ArtFlow Design". Due to our time constraint, we were not able to explore the beauty of your store and the nice items. We hope to drop by some other time. since we are in the area most of the time. My mother and 3 sisters lived in Bellflower and Lakewood and we have mentioned this store to see it for themselves. Again, from the bottom of our hearts...Thank You.

I have spent a LOT of time in Salt Lake City over the past 3-4 years. While there I discovered a store called "Glifx". It is SO "magnetic" I find myself there almost every day! It was there, I discovered Jacob's Musical Chimes!! After purchasing several as gifts, I HAD to have some for myself! Amazingly, instead of just "tossing" the tag away.... I happened to actually read it!! It was THEN I discovered, you are right in my "back yard"!!!!! I live on Signal Hill. Sadly, there is NO "Glifx" in California, & quite by chance, I found your BEAUTIFUL store the other day! I am THRILLED! I'm a "self taught" crafter/graphic artist, redesigning my home using all the Feng Shui/Chi techniques I can possibly find. I have a lovely "Serenity Garden" (patio) & can't tell you how wonderful I feel finding "Fern's Garden"! Just wanted to say THANK YOU!!!!! For all the amazingly "Spiritually crafted" treasures of Jacob's Designs, as well as the other charming delights I've now found! Be assured, I'll be an ongoing customer!